Screen sharing & technical support is a snap in Windows 7 with Remote Assistance.

We’re in the throes of summer, and so Canadians are rightfully determined to spend as much time outside as humanly possible. But how does one enjoy their tunes while hanging out on a backyard deck, with spatula in hand? Let us count the ways.

Julie R. from Etobicoke, Ont. Asks: “I liked your article on all the things you can do with BlackBerry Messenger, but I heard there was a way to back-up your contacts if you lose your phone. How do you do it?”

If scratching your CD, DVDs, Blu-ray Discs or video games is a concern – and anyone with small kids should be nodding right now – then you might want to consider the clever “d_skin” products that protect these discs like a, er, condom, of sorts.

Do you know where your kids are going online? According to McAfee and Harris Interactive, nearly 93 percent of teens use the Internet — and 63 percent of them know how to hide what they’re doing online from their parents. As part of its back-to-school computer campaign, Dell has released a handful of suggestions to staying safe in cyberspace.

What happens if you get a new PC or Mac but you want to have the same playlists synched with your iPod, iPhone or iPad? iTunes doesn’t make it easy, but here’s a quick way to copy over the same playlists from your old iTunes to the new computer.