From the mailbag: “A friend told me their computer files locked up unless they typed their credit card information into a window. Can this really happen, or is it a scam?” Your suspicions are correct: This is a scam.

Email overload is a big problem, especially when starting the day sifting through several messages. There has to be a better way of reading the mail, right? Yes.

Whew, what a week. Among many important news items, Google has just unveiled voice support for Gmail, allowing you to make free calls to landlines and cell phones. Is Google going after Skype’s jugular?

With more seniors using the Internet, new software from InTouchLink is making it easier for this growing group to use it. In this blog post we catch up with Jonathan Seliger of the Toronto-based InTouchLink to answer some questions about who the software is for and how it works.

Use a webcam & Blink facial recognition software to log into your computer.

Recognizing that many users of its services have to maintain multiple accounts, Google is making it easier to switch between or maintain Google accounts.