Comments on: LOL: Real tech support calls

By: cancan

cancan — Tue, 21 Jul 2009 14:45:39 +0000

people are just dumb sometimes

By: Eli

Eli — Tue, 21 Jul 2009 14:37:23 +0000

I work in the electronics department in a Walmart. This is the worst I have had, no joke.

Me: Can I help you?
Lady: I need this for that.
Me: I am sorry.
Lady: I need this for that.
Me: Okay... what is this?
Lady: You tell me.
Me: Well, what is that?
Lady: How am I suppose to know

By: TRobertson

TRobertson — Tue, 21 Jul 2009 14:20:53 +0000

Oh man this brings back memories, I worked for Epson doing Tech Support for all products and the stories I could tell.

By: Allana

Allana — Tue, 21 Jul 2009 14:10:39 +0000

ok.. let me get this straight. i have years experience in computer. i work at a crummy call centre, and these people have jobs.. Seriously??

By: Secret

Secret — Tue, 21 Jul 2009 13:38:47 +0000

My boss came to the front desk in panic asking someone to help him immediatley. One of the girls had gone with him to see what the problem was. She came back laughing her head off and we asked her what happened. She said that he had told her that he kept turning the computer on and off but it wasn't working so she asked him if he turned his monitor on and voila lmao he is horrible with computers. He said he didn't know you could do that lmao.

By: Dan

Dan — Tue, 21 Jul 2009 13:34:24 +0000

I manage an electronics dept. Ive heard some doozies! You have to be intuitive with these people. I had a lady come in and ask me what a W2 was. I asked her to describe it for me and realized she was asking me about a Wii!!! LOL

I had an old lady come in to the dept once after buying a TV and she asked me what the apple button does on the remote control. I pulled a remote out and looked for it but could not find it for the life of me. I asked her to show it to me and came to realize it was the power button.

By: Critical

Critical — Tue, 21 Jul 2009 13:04:10 +0000

Oh my god! these people are complete idiots and should be transferred to the psych. ward.

By: Ryan

Ryan — Tue, 21 Jul 2009 13:02:57 +0000

I guess I should also add to my last comment that Powerpoint is something our employees use quite frequently and the person who called in had been with us for quite a while too so it wasn't just a newbie calling for that.

By: brahahaha

brahahaha — Tue, 21 Jul 2009 12:52:17 +0000

haha Paul Stanford. You're one of the ones that called tech support about the missing "Any" key aren't you?:)

By: Paul

Paul — Tue, 21 Jul 2009 12:26:01 +0000

This is BRILLIANT!

I'm in the I.T. field as well, so I know how mindboggling it can be. However, I wanted to say thank you for giving me a good laugh and cheering me up. Very funny!